Shipping policy

At Afghanistan Tribal Rug Trading Company our goal is to offer you the best shipping options, no matter where you live. Everyday, we deliver to customers around the world, ensuring that we provide the very highest levels of responsiveness to you all the time.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality checks and packaging.

Shipping time: This refers to the time it takes for items to be shipped from our store to the destination. International delivery usually takes 15-30 business days. US orders are shipped electronically via UPS. After processing and leaving the store, items usually take between 7 and 14 days to arrive at their destination.

Packaging:

Rest assured that our rugs are packaged with the greatest care. We understand that you have purchased a unique piece of art that will be in your family for years to come. All rugs are cleaned and inspected prior to being packaged. After cleaning, our rugs are rolled and wrapped in Tyvek. Tyvek® combines the best physical properties of paper, film, and fabric, to offer unique advantages for a wide variety of demanding packaging applications.

Made of 100% high density polyethylene fibers, Tyvek® brand materials are manufactured in a unique flash-spinning process without the use of binders. What does this mean to you? A durably rugged sheet structure that outperforms most conventional packaging materials, even under the roughest environmental conditions on Earth.

Tyvek® brand materials are inherently water resistant, inert to most organic and inorganic chemicals and stand up to mishandling and abuse. It all adds up to longer shelf life and better packaging appearance over time.

Once fitted with Tyvek, your rug is fitted with a custom telescopic box and sealed for the long journey ahead.

All rugs are insured for their maximum value prior to shipment.

Once shipped, every customer is provided with tracking information.